Point of sale business

Asami Watanabe

representative

Asami Watanabe

location

〒150-0001

Kuwano Building 2F, 23-4 Jingumae 6-chome, Shibuya-ku, Tokyo

telephone number

email address

rofia.japan@gmail.com

Sales price

Listed on each product page (all prices include tax)

Required fees other than the product

・Shipping fee (1,200 yen nationwide)

payment method

・Credit card

・PayPay

Payment period

・Credit card: When ordering

Product delivery time

After payment is confirmed, we will usually ship within 3 to 5 business days.

*Pre-order items will be delivered according to the delivery dates listed on each product page.

Returns and Exchanges

✴︎✴︎Return and exchange conditions✴︎✴︎

[When exchanges and returns are possible]

・Return/exchange period: Within 7 days of receiving the product

・If a product different from the one ordered is delivered

・If there is a clear defect such as dirt or damage that is not the customer's fault

*We may not be able to arrange a replacement product depending on stock availability.

[When exchange or return is not possible]

・When the product is different from what you imagined, or due to other reasons.

・If the product is soiled or damaged due to the customer's fault

・Exchange for a different product

・If you purchase at a sale price

・If you have used the product even once

・Other cases where we determine that we cannot accept exchanges or returns.

[Return method]

If you have checked the above and would like to exchange or return an item, please contact us using the details below. We will provide you with instructions on how to exchange or return the item.

rofia.japan@gmail.com

[Return/exchange shipping fee]

- In the case of defective products or incorrect deliveries, we will cover the costs.

If you wish to exchange a product for your own reasons, you will be responsible for the cost of returning the product. If you have sent the product by cash on delivery due to your own reasons, please note that the shipping fee will be deducted from the refund.

・Refunds and returns will be made by bank transfer.